Bulk Delete

Learn how to delete students, teachers, classes, or all users in bulk in the Administrator Portal from District and School accounts

Important: Deleting a user removes the user permanently from the Portal. If you do not want to permanently delete a user, consider deactivating the user instead. Please use the guide below:

Deactivating Users

 

Guides within this article:

Bulk Delete
District Accounts
School Accounts

 

 


Bulk Delete

Important: This method will delete all students and teachers. If you would like to delete only students, only teachers, or only classes, use the methods below based on your account type:

District Accounts
School Accounts

1. Login to the Administrator Portal

2. Click "Users" at the top of the page

kb_users

3. Click a checkbox next to a userkb_bd_10

4. Click "Delete"kb_bd_11

5. Select "Delete all users"kb_bd_12

6. Click "Yes, Delete it."kb_bd_13

7. All created users will be delete

 


District Accounts

1. Login to a District account

2. Click "Schools" at the top of the page

Note: If you do not see a Schools option, you may be logged into a School account

kb_bd_1

3. Locate the school you would like to bulk delete users for from the list or by using the search featurekb_bd_2

4. Click the More Options icon in the far right of the rowkb_bd_3

5. Click "Bulk Delete Users"kb_bd_4

6. Select which users or classes you would like to delete and click "Next"kb_bd_5

7. Click "Proceed"kb_bd_6

8. Click "Confirm, Delete it"kb_bd_7

9. All selected users or classes will be deleted


School Accounts

1. Click "Admin Center" at the top of the pagekb_bd_s_1

2. Click "Bulk User Delete" from the left panelkb_bd_s_2

3. Select which users or classes you would like to delete and click "Bulk Delete"kb_bd_s_3

4. In the pop-up, click "Proceed"kb_bd_s_4

5. Click "Confirm, Delete it"kb_bd_s_5

6. All selected users or classes will be deleted


Having trouble? Try enabling pop-ups and clearing cache and cookies.