Managing Users
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      Deactivating Users

      Learn how to deactivate users in the Administrator Portal

      Important: Once deactivated, a user will not be able to access the reader until reactivated. To learn how to reactivate a user, use the guide below:

      • Reactivating Users

      Note: If a user is deactivated, they will still retain content licenses. Content will need to be revoked from the user before the license can be redistributed to another user.

      • Revoking Content from Users

      1. Click "Users" at the top of the pagekb_ap_navigation_users

      2. (District Accounts Only) Click the School Selection from the top of the page and select which school you would like to manage users and classes forkb_ap_switch_school_view

      3. Click "Users" from the left panelkb_ap_users_users

      4. Click on the user you would like to deactivate from the list or by using the search featurekb_ap_users_select_user

      5. At the bottom of the user profile, click "Deactivate"

      Important: If there is a button which says Activate then the user has already been deactivated

      kb_dactu_01

      6. In the pop-up, click "Yes, Deactivate it"kb_dactu_02

      7. The user will now be deactivated


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