Setting or Changing User Password

Learn how to set or change the password for an existing user in the Administrator Portal

Note: Changing password is not advised for users where the school or district manages rostering via automated methods or SSO


Within this article:

Setting or Changing Password for Individual Users
Setting or Changing Password for Multiple Users

Setting or Change Password for Individual Users

1. Click "Users" at the top of the pagekb_ap_navigation_users

2. (District Accounts Only) Click the School Selection from the top of the page and select which school you would like to manage users and classes forkb_ap_switch_school_view

3. Click "Users" from the left panelkb_ap_users_users

4. Click on the user you would like to set a password for from the list or by using the search featurekb_ap_users_select_user

5. Click "Set Password"kb_ap_sup_01

6. Follow the guidelines to create a password, then click "Submit"kb_ap_sup_02

7. User password will now be set

 

Setting or Change Password for Multiple Users

1. Click "Users" at the top of the pagekb_ap_navigation_users

2. (District Accounts Only) Click the School Selection from the top of the page and select which school you would like to manage users and classes forkb_ap_switch_school_view

3. Click "Users" from the left panelkb_ap_users_users

4. Click the checkboxes next to the user(s) you would like to set a password forkb_ap_sup_03

5. Click "Set Password"kb_ap_sup_04

6. Choose whether to set password for select users or all users, then click "Proceed"kb_ap_sup_05

7. Follow the guidelines to create a password and click "Submit"kb_ap_sup_06

7. The password will now be set for selected or all users


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