Learn how to set or change the password for an existing user in the Administrator Portal
Note: Changing password is not advised for users where the school or district manages rostering via automated methods or SSO
Guides within this article:
• Setting or Changing Password for Individual Users
• Setting or Changing Password for Multiple Users
Setting or Change Password for Individual Users
1. Click "Users" at the top of the page
2. (District Accounts Only) Click the School Selection from the top of the page and select which school you would like to manage users and classes for
3. Click "Users" from the left panel
4. Click on the user you would like to set a password for from the list or by using the search feature
5. Click "Set Password"
6. Follow the guidelines to create a password, then click "Submit"
7. User password will now be set
Setting or Change Password for Multiple Users
1. Click "Users" at the top of the page
2. (District Accounts Only) Click the School Selection from the top of the page and select which school you would like to manage users and classes for
3. Click "Users" from the left panel
4. Click the checkboxes next to the user(s) you would like to set a password for
5. Click "Set Password"
6. Click "Proceed"
7. Follow the guidelines to create a password and click "Submit"
7. The password will now be set for all selected users
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