Rostering
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      3. Rostering

      Pause/Start Sync

      Learn how to pause or start a sync in the Administrator Portal

      1. Login to a District account

      Tip: If you are unsure whether you are in a school level or district level account, check out the guides below:

      • School Accounts
      • District Accounts

      kb_ap_district_level

      2. Click "Schools" at the top of the page

      Note: If you do not see a Schools option, you may be logged into a School account

      kb_ap_schools

      3. Click "Sync All Data"kb_ap_sync

      4. Click "Pause Sync" to stop syncing data or "Start Sync" to start syncing data

      Pause Sync at the end of the school year

      kb_ap_pss_01

      Start Sync at the beginning of the school year

      kb_ap_pss_02


      Having trouble? Try enabling pop-ups and clearing cache and cookies.