Pause/Start Sync

Learn how to pause or start a sync in the Administrator Portal

1. Login to a District account

Tip: If you are unsure whether you are in a school level or district level account, check out the guides below:

School Accounts
District Accounts

2. Click "Schools" at the top of the page

Note: If you do not see a Schools option, you may be logged into a School account


3. Click "Sync All Data"kb_pss_2

4. Click "Pause Sync" to stop syncing data or "Start Sync" to start syncing data

Tip: Pause Sync should be done at the end of the school year and Start Sync should be done at the beginning of the school year to create new classes and users



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