Accounts FAQs

 

Who will use and manage GSEonline and Administrator Portal accounts?

GSEonline Accounts (Student & Teacher Accounts): These accounts will be used by students and teachers to access the reader. GSEonline accounts are created and managed from the Administrator Portal by District or School administrators. 

Administrator Portal Accounts (District & School Administrator Accounts): These accounts are used by District or School administrators. These administrators will use the accounts to login to the Administrator Portal where they are responsible for managing schools (District only), classes, and users. Changes to school rosters, digital content distribution, and class and users management can be done by these administrators from their Administrator Portal accounts.

Who manages digital access for a district or school?

District and School administrators manage digital access from the Administrator Portal. In the Administrator Portal, they can distribute content, update school/class rosters, update class and user details, and more.

➜ Learn more about District Accounts: District Accounts
➜ Learn more about School Accounts: School Accounts

What is the difference between a District Level and School Level account in the Administrator Portal?

District Level: Accounts are managed by district administrators who can manage all schools, classes, and users within the district. 

School Level: Accounts are managed by school administrators or teachers who can manage the classes and users within the school.

What is the difference between a student and teacher account on GSEonline?

Student Accounts: Students only have access to student content in a collection, such as Student Editions, Student Activities, Student Guides, etc. In the Reader, students are able to submit markups for teacher review, and share annotations with their teacher to receive feedback. 

Teacher Accounts: Teachers have access to all content within a collection including the student content and teacher content, such as Teacher Guides, Resource Packages, and Teacher Tools. Teachers are also able to view analytics about their class and students. In the Reader, Teachers are able to access the Dynamic Question Bank (DQB), which they can use to create exams for students and Teacher Review, which they can use to provide feedback to students.

Can an administrator on the Administrator Portal also have a teacher login for GSEonline?

Yes, an administrator with a Administrator Portal account can also have a separate teacher account on GSEonline. To give an administrator access to GSEonline as a teacher, a separate GSEonline account must be created using a different email.

Can a teacher with a GSEonline account also have access to the Administrator Portal?

Yes, a teacher with a GSEonline account can also have access to the Administrator Portal if a separate admin account is created using a different email.

How can I change my login email?

Currently there is no way to change your login email for the Administrator Portal or GSEonline. If you would like to request an email change, please submit a ticket to our help team.

Account cannot be created

If you receive a notice that an account cannot be created, one reason may be that you participated in a trial using the same email address.

If this is the case or your do not know the reason, please submit a ticket and tell us anything you know about the situation.

My school/district email client has changed, how can I update my login?

If you school or district email client has changed you will need assistance from the GSE help team, please submit a ticket.

Help with troubleshooting

View our FAQ article on troubleshooting: Troubleshooting FAQs

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