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Bulk Delete

Learn how to delete students, teachers, classes, or all users in bulk in the Administrator Portal from District and School accounts

Important: Deleting a user removes the user permanently from the Portal. If you do not want to permanently delete a user, consider deactivating the user instead. Please use the guide below:

Deactivating Users

 

Guides within this article:

Bulk Delete
District Accounts
School Accounts

 

Bulk Delete

Important: This method will delete all students and teachers. If you would like to delete only students, only teachers, or only classes, use the methods below based on your account type:

District Accounts
School Accounts

1. Login to the Administrator Portal

2. Click "Users" at the top of the pagekb_ap_users

3. Click a checkbox next to a userkb_ap_bdu_01

4. Click "Delete"kb_ap_bdu_02

5. Choose whether to delete the selected users or all created userskb_ap_bdu_03

6. Click "Yes, Delete it."kb_ap_bdu_04

7. Users will be deleted

 


District Accounts

1. Login to a District account in the Administrator Portal

2. Click "Schools" at the top of the page

Note: If you do not see a Schools option, you may be logged into a School account

kb_ap_schools

3. Locate the school you would like to bulk delete users for from the list or by using the search featurekb_ap_schools_02

4. Click the More Options icon in the far right of the rowkb_ap_schools_03

5. Click "Bulk Delete Users"kb_ap_bdd_01

6. Select which users or classes you would like to delete and click "Next"kb_ap_bdd_02

7. Click "Proceed"kb_ap_bdd_03

8. All selected users or classes will be deleted


School Accounts

1. Click "Admin Center" at the top of the pagekb_ap_admin_center

2. Click "Bulk User Delete" from the left panelkb_ap_bds_01

3. Select which users or classes you would like to delete and click "Bulk Delete"kb_ap_bds_02

4. In the pop-up, click "Proceed"kb_ap_bds_03

5. All selected users or classes will be deleted


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