Skip to content
English
  • There are no suggestions because the search field is empty.

Setting or Changing User Password

How to set or change the password for an existing user in the Administrator Portal

Note: Changing password is not advised for users where the school or district manages rostering via automated methods or SSO


Within this article:

Setting or Changing Password for Individual Users
Setting or Changing Password for Multiple Users

 

 

Setting or Change Password for Individual Users

1. Click Users at the top of the pagekb_ap_navigation_users

2. (District Accounts Only) Click the School Selection from the top of the page and select which school you would like to manage users and classes forkb_ap_switch_school_view

3. Click Users from the left panelkb_ap_users_users

4. Click on the user you would like to set a password for from the list or by using the search featurekb_ap_users_select_user

5. Click Set Passwordkb_ap_sup_01

6. Follow the guidelines to create a password, then click Submitkb_ap_sup_02

7. User password will now be set

 

Setting or Change Password for Multiple Users

1. Click Users at the top of the pagekb_ap_navigation_users

2. (District Accounts Only) Click the School Selection from the top of the page and select which school you would like to manage users and classes forkb_ap_switch_school_view

3. Click Users from the left panelkb_ap_users_users

4. Click the checkboxes next to the user(s) you would like to set a password forkb_ap_sup_03

5. Click Set Passwordkb_ap_sup_04

6. Choose whether to set password for select users or all users, then click Proceedkb_ap_sup_05

7. Follow the guidelines to create a password and click Submitkb_ap_sup_06

7. The password will now be set for selected or all users


Having trouble?
Try enabling pop-ups and clearing cache and cookies