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Deleting Users

How to delete users in the Administrator Portal

Important: Deleting a user will also delete their user data. If you do not want to permanently delete a user, consider deactivating the user instead.

Guide: Deactivating Users


Within this article:

Deleting Multiple Users
Deleting Individual Users

 


 

Deleting Multiple Users

1. Click Users at the top of the pagekb_ap_navigation_users

 

2. (District Accounts Only) Click the School Selection from the top of the page and select which school you would like to manage users and classes forkb_ap_switch_school_view

 

3. Click Users from the left panelkb_ap_users_users

 

4. Click the checkboxes next to the user(s) you would like to delete

Tip: Click Select All to select all users

 kb_ap_select_multiple_users

 

5. Click Deletekb_ap_dmu_01

 

6. Select Delete selected userskb_du_05

 

7. Click Yes, Delete it.kb_du_06

 

8. Selected users will be deleted

Tip: To learn how to create new users in bulk, use the guide below:

Creating Multiple Users & Classes (Bulk Upload)

 


 

Deleting Individual Users

1. Click Users at the top of the pagekb_ap_navigation_users

 

2. (District Accounts Only) Click the School Selection from the top of the page and select which school you would like to manage users and classes forkb_ap_switch_school_view

 

3. Click Users from the left panelkb_ap_users_users

 

4. Click on the user you would like to deletekb_ap_users_select_user

 

5. At the bottom of the user profile, click Delete

Warning: Deleting a user is permanent! 

kb_ap_dlu_01

 

6. In the pop-up, click Yes, Delete it

 

7. The user will be deleted

 

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