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Deleting Users

How to delete individual or multiple users in the Administrator Portal

Important: Deleting a user removes the user permanently from the Administrator Portal. If you do not want to permanently delete a user, consider deactivating the user instead. Please use the guide below:

• Deactivating Users


Within this article:

• Deleting Multiple Users
• Deleting Individual Users

 

 

Deleting Multiple Users

1. Click Users at the top of the pagekb_ap_navigation_users

2. (District Accounts Only) Click the School Selection from the top of the page and select which school you would like to manage users and classes forkb_ap_switch_school_view

3. Click Users from the left panelkb_ap_users_users

4. Click the checkboxes next to the user(s) you would like to delete

Tip: Click Select All to select all users

 kb_ap_select_multiple_users

5. Click Deletekb_ap_dmu_01

6. Select Delete selected userskb_du_05

7. Click Yes, Delete it.kb_du_06

8. Selected users will now be deleted

Tip: To learn how to create new users in bulk, use the guide below:

• Creating Multiple Users & Classes (Bulk Upload)

 

 

Deleting Individual Users

1. Click Users at the top of the pagekb_ap_navigation_users

2. (District Accounts Only) Click the School Selection from the top of the page and select which school you would like to manage users and classes forkb_ap_switch_school_view

3. Click Users from the left panelkb_ap_users_users

4. Click on the user you would like to deletekb_ap_users_select_user

5. At the bottom of the user profile, click Delete

Warning: Deleting a user is permanent! 

kb_ap_dlu_01

6. In the pop-up, click Yes, Delete it

7. The user will now be deleted

Tip: To learn how to create new individual users, use this guide: Creating Individual Users


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