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Deactivating & Activating Users

How to deactivate and activate users in the Administrator Portal

Important: Once deactivated, a user will not be able to access the reader until reactivated.

Note: If a user is deactivated, they will still retain content licenses. Content will need to be revoked from the user before the license can be redistributed to another user.

Guide: Revoking Content from Users

1. Click Users at the top of the pagekb_ap_navigation_users

2. (District Accounts Only) Click the School Selection from the top of the page and select which school you would like to manage users and classes forkb_ap_switch_school_view

3. Click Users from the left panelkb_ap_users_users

4. Click on the user you would like to deactivate from the list or by using the search featurekb_ap_users_select_user

5. At the bottom of the user profile, click Deactivate

Important: If there is a button which says Activate then the user has already been deactivated

kb_ap_dau_01

6. In the pop-up, click Yes, Deactivate itkb_ap_dau_02

7. The user will be deactivated and will no longer be able to login to GSEonline

8. To reactivate the user, click Activatekb_ap_au_03


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