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Changing User's Email

How to change a user's email/username for GSEonline in the Administrator Portal

Important: When changing a user's email/username, the password must also be reset. You can use the same password as previously set, or choose a new password

1. Login to the Administrator Portal

2. Click Users at the top of the pagekb_ap_navigation_users

3. (District Accounts Only) Click the School Selection from the top of the page and select which school you would like to manage users and classes forkb_ap_switch_school_view

4. In the Users tab, select a userkb_ap_users_select_user

5. Enter a new email for the user

Note: This is the new email the user will use to log in to GSEonline going forward

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6. Click Savekb_cueu_02

Important: When changing a user's email/username, the password must also be reset. You can use the same password as previously set, or choose a new password

7. Click Set Passwordkb_ap_sup_01

8. Follow the guidelines to create a password, then click Submit

Note: This is the password the user will use to log in to GSEonline

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9. Provide new login credentials to the user

10. The user can log in to GSEonline using the new credentials by clicking "Sign in with Email"kb_siwe_01


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