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Changing User's Email

How to change a user's email/username for GSEonline in the Administrator Portal

Important: When changing a user's email/username, the password must also be reset. You can use the same password as previously set, or choose a new password

1. Click Users at the top of the pagekb_ap_navigation_users

 

2. (District Accounts Only) Click the School Selection from the top of the page and select which school you would like to manage users and classes forkb_ap_switch_school_view

 

3. In the Users tab, select a userkb_ap_users_select_user

 

4. Enter a new email for the user

Note: This is the new email the user will use to log in to GSEonline going forward

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5. Click Savekb_cueu_02

 

Important: When changing a user's email/username, the password must also be reset. You can use the same password as previously set, or choose a new password

 

6. Click Set Passwordkb_ap_sup_01

 

7. Follow the guidelines to create a password, then click Submit

Note: This is the password the user will use to log in to GSEonline

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8. Provide new login credentials to the user

 

9. The user can login to GSEonline by entering their email and new passwordkb_gseo_siwe_01


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